10 OUT OF 10 FOR DAISY CORPORATE SERVICES

Daisy Corporate Services are pleased to announce that they are the only provider to be awarded places on all 10 announced lots of the Crown Commercial Services Network Services 2 (RM3808) framework – the only provider to acquire a position on all available lots.

This achievement reaffirms Daisy Corporate Services’ status as a prominent supplier of services to the public sector, having already been selected under the previous Network Services (RM1045) agreement as well as the latest iteration of G-Cloud.

Daisy will be at digitech19 in Manchester on 19th November. come along to hear their story.

To read the full press release please visit Daisy Corporate Services’ website

Crown Commercial Service publishes its annual report and accounts for 2018/19

The report highlights strong growth in spend through CCS’s agreements, with significant commercial benefits delivered for customers across the public sector, and improvements in customer satisfaction scores.

£15.7bn of public sector spend was channelled through CCS agreements in 2018/19 – an increase of £2.7bn on the previous year, exceeding the organisation’s target by £0.5bn.

Customers have achieved commercial benefits worth £945m, with an additional £22m of benefits achieved through CCS-supported business change initiatives.

Customer satisfaction scores have also continued to rise, while 1,011 procurements have been carried out for customers with an annual contract value of £946m.

Simon Tse, CEO of CCS said:

‘We’ve had an excellent year, growing the spend through our commercial agreements by over 20% and in turn helping to generate commercial benefits for the public sector of just under £1 billion. So first and foremost I’d like to thank all at CCS for their hard work and commitment.

‘I want us to build on what we have achieved and grow further and faster, to meet our ambition to double spend from the 2017/18 baseline of £13bn over the next 4 years and deliver more commercial benefits than ever.’

Performance highlights for 2018/19 include:

£15.7bn of public sector spend channelled through CCS commercial agreements
£945m of commercial benefits delivered
1,011 procurements including call-offs carried out for customers with an annual contract value of £946m
Employee engagement index as measured by Civil Service People Survey increased from 63% in 2017 to 66% in 2018
Net Promoter Scores for customer satisfaction over the year reached +48 for Customer Service and +56 for Assisted Procurement

The full article can be read on Crown Commercial Service’s website.

The Annual Report and Accounts are available to read now on GOV.UK.

Learn more about Crown Commercial Service and how they can help you, at digitech19, the technology and procurement showcase for the public sector.

Digitising the Health Service

One of the world’s largest organisations are moving from a paper and fax based information structure to an end to end digital environment. The NHS is in the top five organisations in the world, alongside the Chinese Army and all the variations of MacDonalds around the globe. Therefore, moving this enormous organisation into the digital world is not an easy or quick task.

Starting the transformation is the opening up of the underlying data network. For the last 16 years, a single organisation has provided a network based on the requirements of the pre-modernisation environment. For the last year, the N3 network is being migrated to the new Health and Social Care Network (HSCN) built by co-operating suppliers in a competitive market. Not only has substantial saving been achieved, the infrastructure to build the new world of care has been upgraded and made more flexible to cope with the changes required.

One of the organisations that has helped in this migration, Exponential-e, is now looking to help NHS, the patients and health suppliers to increase efficiency and reap the rewards of the change.

However, with the fast moving digitisation of health services, are we leaving behind some of the more vulnerable members of our society? The ones with the greatest need of Care? What can we do to make sure the new applications can benefit the old and the less able as well as the young and capable.

In this podcast, Lynne Magennis talks to Afshin Attari, the Public Sector Director at Exponential-e about these issues.

Afshin and Exponential-e will be at the Public Sector Network Summit being held in London and Leeds in September 2019 and at digitech19 in Manchester in November so if you would like to hear more, please drop by their stand.

Innopsis are the trade association for suppliers of digital infrastructure and services to the UK public sector and will also be exhibiting at all three events.

G-Cloud 11 framework launched by Crown Commercial Service

The eleventh iteration of the G-Cloud framework launches today; G-Cloud 11 for cloud computing services covers hosting, software and cloud support on a commodity based, pay-as-you-go service and is for the use of the UK public sector.

The framework provides a choice of over 4,000 suppliers offering around 31,000 services between them and the Crown Commercial Service website has the constantly updated list of the suppliers on this framework.

This framework and others will be showcased and discussed at digitech19; in partnership with Crown Commercial Service digitech19 is for everyone with a professional interest in technology who works in UK public sector and brings together a wide range of speakers and seminars, will help to demystify the technology landscape and showcase some of the latest solutions and the expert suppliers on the framework.

For more details about G-Cloud 11 please visit Crown Commercial Service website

For more details about digitech19 please visit the event website.

Fast Track Digital Workforce Fund – GMCA

Fast Track Digital Workforce Fund

The £3m fund opens for applications on 25 June 2019 in the Greater Manchester Combined Authority area. Consortia of employers and training providers (including colleges and universities) can bid for between £50,000 and £180,000 to run innovative digital training schemes linked to skills shortage vacancies.We are particularly looking for innovative creative projects that:

  • Design training that addresses industry digital skills shortages aligned with the GM Local Industrial Strategy; which prioritises; cyber security, broadcasting, content creation and media, software development, digital telecoms, fintech and e-commerce.
  • Test flexible delivery models to ensure a range of people are able to access training; supporting career progression and diversifying the digital talent pipeline.
  • Test new partnerships between employers and training providers (including colleges and universities) that show the potential for longer-term sustainability and scalability.

What you should do now:Employers and training providers should read the fund prospectus and start to consider what they would like to gain from the fund and what they can offer.

Register to attend the launch event on Tuesday 25th June where we will provide further help to facilitate the building of consortia: https://fasttrackfundgm.eventbrite.co.uk

For queries about the fund please email: FastTrackDigital@greatermanchester-ca.gov.uk and to see full details visit GMCA’s website.

Phil Swan, CIO and Digital Strategy Lead, GMCA will be speaking at digitech19 at Manchester Central on 19th November; organised in association with Crown Commercial Service, this is the digital technology and procurement event for public sector professionals.

Apps Library assessment portal launched by NHS Digital

NHS Digital have launched a digital assessment portal which will streamline and improve the process for developers seeking to have their app included on the NHS Apps Library.

The portal, which went live on 20 May, is in public beta before going fully live in September 2019.

It will act as an online self-service tool for developers – by making the process easier it is intended to accelerate the increase in the volume of apps on the library. It will also be the mechanism through which approved assessors will assess apps before approving them for inclusion on the library.

For the first time, it means a fully digital end to end process for developers, assessors and auditors.

The same robust and rigid NHS criteria that apps will need to pass remain unchanged in the digital assessment questionnaire. Apps on the NHS Apps Library are assessed against nine categories, including clinical safety, data security and user accessibility.

There are currently over 70 apps listed on it across a wide range of purposes, including mental health, maternity, diabetes, sleep and healthy lifestyles.

Ian Phoenix, Director of Citizen Technology at NHS Digital, said:

“Health and care is one of the fastest growing segments in the apps market, with literally hundreds of thousands of apps available in smartphone apps stores. We know patients really value having an NHS library which they can use as a trusted source of information on which apps are safe and effective.

“It is therefore no surprise that there is high demand among developers to have their apps considered for inclusion and the launch of this digital portal should help accelerate that process to give patients the options of more apps, improving their ability to look after their own health and wellbeing.

“This is about streamlining the process, but apps will still need to meet the same rigorous NHS standards to pass the assessment to appear on the library.”

Ian Phoenix is speaking in the opening plenary session at digitech19, the technology and procurement event for the public sector, at Manchester Central on 19th November.

For full details about the app please visit the NHS Digital website.

Sponsor NHS Property Services Oct2016

NHS Property Services announce new facilities management platform coming soon

As part of the improvements they are making to their FM services, NHS Property Services have announced that they will soon be launching, CORE, their new facilities management platform.

CORE aims to provide a more reliable and efficient facilities management service by logging, planning, and monitoring facilities management activities their customers receive, including reactive and planned, through one system. This will transform the way services are delivered.

The benefits for their customers will be:

Greater first time success as engineers will be better informed so you can be confident the right person with the right equipment will turn up.
Increased levels of building compliance and transparency of reporting.
More accurate monitoring of assets so it’s known when to update or replace an asset.
Better communication with a new, easy ‘request an update’ form and email notifications (coming end of June).
More accurate expected completion times since they will be automating and monitoring the process and gathering better data.
Real-time reporting which will enable development of SLAs and KPIs.

To realise the benefits of CORE, the MiCad customer portal will be switched off on 29 May 2019 and replacing it with a new online form. This will go live on the same day at www.property.nhs/CORE.

All non-urgent FM requests and faults should be submitted online. From the end of June, customers will receive an email notification when they log a job, which will include the job number and expected completion time, and another email when the engineer has completed the work.

The online form can also be used to request an update on a job and compliance certification, by filling out all the necessary details.

For emergency or urgent FM service issues, customers should continue to call their regional NHS Property Services FM Helpdesk which is available 24/7, 365 days of the year.

NHS Property Services are looking forward to the improvements CORE will bring to their FM services in the immediate release and in the near future as they continually make enhancements, with the ambition to provide SLAs and KPI reporting, to ultimately, enhance their customers’ property and ability to care for patients.

NHS Property Services will have a representative at NHS Property 2019 conference in London on Wednesday 27th November, full details can be viewed on the event website.

Full details about CORE can be seen on NHS Property Services’ website

Vysiion Wins Network Upgrade Works

Vysiion have successfully secured a four year contract with Electricity North West to supply and support ABB multiplexors as part of a network expansion and upgrade.

The project will replace some legacy devices and bring all the network into the FoxMan management platform. A consequence of the new features within the products allows ENW to commence a migration onto MPLS-TP whilst maintaining the legacy and extremely deterministic SDH platform used for the operational traffic.

Michael Grimshaw Sales Manager for Vysiion says “This is an interesting contract for Vysiion to support ENW as a customer in their very innovative migration project that will modernise their network whilst maintaining the high integrity of service.”

Vysiion as the leading system integrator in the Power and Utilities Business has successfully deployed this solution across multiple DNOs and on renewable projects across the UK and into Europe.  For more details visit https://www.vysiion.co.uk/news/

Vysiion are exhibiting at digitech19, the technology and procurement event for the public sector, come along and meet them.  For full details visit https://www.digitech19.co.uk/

Crown Commercial Speakers at digitech19

We are delighted to confirm that Crown Commercial Service will be covering the following subjects/themes at digitech19:

  • Digital capability
  • Technology procurement made simple
  • Dealing with key suppliers
  • Cyber and security

Speakers from Crown Commercial Service will include: Emilia Cedeno, Category Manager – Digital; Peter Kirwan, Deputy Director – Technology Products and Services; Sal Uddin, Category Director – Software and Cyber Security.

Featuring a plenary panel and Q&A, two seminar theatres hosting a series of case-study based presentations, a large exhibition of public and private sector solution providers and dedicated networking and refreshment areas, digitech19 is for all public sector technology and procurement professionals and attendance is free ( please note there is a charge for those who are not employed by a public sector organisation).

For full details please visit the agenda and speaker pages of the event website: https://www.digitech19.co.uk/

Ian Phoenix of NHS Digital to speak at digitech19

We are delighted to welcome Ian Phoenix, Director of Citizen Health Technology, NHS Digital as a plenary speaker at digitech19, the technology and procurement showcase for the public sector. He joins a panel of expert speakers from Government Digital Service, Crown Commercial Service, Socitm, Greater Manchester Combined Authority, techUK and Difrent.The plenary session will comprise a brief presentation from each speaker followed by a debate on the technology challenges and issues facing public sector professionals and their organisations, with insights and suggestions for solutions based on case studies and what promises to be a lively Q&A with the delegates.

For more details visit https://www.digitech19.co.uk/