Transforming Local Government Conference

The day’s agenda will cover:

• The Devolution Revolution
  A discussion by leading Local Authority figures around what is needed to achieve regional growth.
• The One Habit Advantage
  What if one small habit could increase performance by 15%?
• Sourcing the Stack
  The vision for local government technology is a shared, strategic foundation that will enable councils to operate to coherent national standards while retaining local autonomy. In this session Phil will discuss progress on co-creating the vision, and the next steps in the pipeline.
• Change, Transformation & Customer Experience
  This presentation will explore the journey Caerphilly has embarked on to modernise services, make financial savings and improve Customer Experience.
• Transformation and LGR: Opportunities and Challenges
• Every day, councils receive a wealth of insight from resident contact – but how often do we truly turn that into action?
  This session will explore how our work on insights is helping us better listen to and respond to what really matters to our communities in Redbridge. Rather than simply reporting on data, we’ve focused on building a practical framework that turns everyday contact into real understanding and genuine action. We’ll share how this approach is enabling us to spot emerging local issues earlier, gain a clearer picture of public sentiment, and support more relevant content across services that is more useful to the right people. We’ll also reflect on how these insights make us better able to cope and respond when things get difficult or busy, while helping to build trust with our communities.
• Reorganisation to Reinvention: Embedding Digital and AI into the Future of Local Government
  As local government reorganisation accelerates across the UK, councils face a once-in-a-generation opportunity—not just to restructure, but to fundamentally rethink how services are delivered.
  This session explores how digital transformation and AI can move from isolated innovation to core infrastructure in newly formed authorities. With many councils still grappling with legacy systems, fragmented data, and budget constraints, the challenge is no longer whether to adopt AI—but how to do so meaningfully, ethically, and at scale.
  This is a candid look at how councils can avoid “lifting and shifting” old problems into new structures—and instead use reorganisation as a catalyst for true transformation.
• From Local Government Reorganisation to Transformation: Managing Workforce Risk Through Change
  Local authorities are navigating one of the most significant periods of change in decades. Financial pressures, workforce challenges, and structural reform are creating a complex environment for leaders tasked with delivering transformation at pace. Councils must make critical workforce decisions while maintaining service continuity, managing risk, and preparing for future demands.
  Drawing on lessons from councils undergoing transformation – as part of Local Government Reorganisation and more broadly to balance budgets and align services – this session explores how local authorities can create a trusted view of their workforce, support compliant people transitions, align structures and services, and identify future capability needs. Attendees will gain practical insights into reducing workforce risk and building resilient organisations through change.
• Deepening Devolution: Funding, Powers and the Future Shape of Local Government

Also expected to be covered:

• Building a Financially Sustainable Authority
• Strategic Budget Planning
• Estate Rationalisation and Asset Management
• Long-Term Business and Service Planning
• Modernising Public Services Delivery
• Evaluating and Enhancing Commercial Strategy
• Effective Project and Programme Management