09:30 – 11:00 Plenary Session
Phil Gibson, Chair, Innopsis
Kate Gill, HSCN Architect, NHS Digital
Supplier compliance and mobilisation
Chris Brown, Programme Manager, HSCN Supplier Compliance and Mobilisation, NHS Digital
Pilots and early adopters
Ieuan Trigger, Category Director Network Services, Crown Commercial Service
Ian Fishwick, CEO, AdEPT Telecom, Telecoms Industry Representative on Cabinet Office SME Panel, Commercial Director, Innopsis
Given his three roles, Ian brings a unique perspective to his overview of the progress made by HSCN to date and some of the practical issues that we all face in rolling out the new HSCN network. He will give a brief introduction to the N3-HSCN Transition Workshops that will be hosted by AdEPT around the UK
Following a 30 minute refreshment break the day continues with a series of work sessions:
11:30 – 12:10 Work sessions
1A What is involved in the transition from N3 to HSCN?
When we talk to NHS customers across the UK and other potential users of the new HSCN network, the biggest single question is – what is involved in the transition from N3 to HSCN? In this session we will outline the key areas that will be discussed in detail in a series of N3-HSCN Transition workshops hosted by AdEPT across the UK.
We all know that N3 is old, slow and expensive. The time for theoretical discussions is over; let’s start talking about what we need to do next.
Ian Fishwick, CEO, AdEPT Telecom
Paul Mathews, AdEPT Telecom
Garry Drinkwater, AdEPT Telecom
1B How to take advantage of the new opportunities offered via the HSCN network
Organisations have various options for where to run workloads; on premise, co-lo, third party private cloud and public cloud services but in health and care, this choice is not straightforward. Compliance with information governance requirements is one factor. And there is a further challenge in the context of Sustainability and Transformation Plans (STPs), where there is a need to connect people from different organisations on disparate domains, who are using different systems across diverse locations.
In this session, we will look at how it is possible to connect securely via HSCN to both private and public cloud services such as Microsoft Azure and AWS, in order to promote collaboration, improve the patient experience and outcomes, and bring about cost savings through service reconfiguration.
Mark Hall, Director of Public Sector and Security Operations, Redcentric
Phil Moore, NHS Account Director, Redcentric
1C A catalogue of services to help with the integration of health and social care
Hear from Paul about the catalogue of products and services we’ll be launching as a Customer Network Service Provider. Paul will cover:
– Our ambition to offer a comprehensive set of market leading services that are easy to procure
– How these are already being used by health and social care organisations to improve service delivery
Paul Bean, Senior Consultant, BT
Linda Cairney, Director, Health International Market Development, BT
Simon Elliott, Business Manager, BT Business and Public Sector
12:20 – 13:00 Work sessions
2A HSCN explained – don’t lose the plot!
Are you feeling under pressure to respond to the transition to HSCN, but still unclear as to your next steps? Do you have questions on who will pay, how you will procure, when will it be ready and what you need to plan for the future? Are you feeling that your organisation is behind the curve? Are you aware of the benefits and opportunities HSCN provides for greater choice and flexibility, reduced cost and innovation? Worry no more. This session will take you on a journey by plotting the key steps to success and inspire you to consider your future roadmap.
Richard Barnes, Head of PSN and Central Government, Virgin Media Business
Keith Smith, Business Development Manager, Virgin Media Business
2B A pragmatic approach to HSCN connectivity – we’ve done this before…
Updata is in the vanguard of new HSCN suppliers. We will provide a pragmatic view of our journey to date: the challenges of accreditation, the approach to transitional and permanent peering arrangements, funding and the way we think the market wants to consume HSCN services. We will also reference our experience with NHS National Services Scotland and the Scottish Wide Area Network; SWAN is a great example of a shared network resource where both the NHS and Local Authorities can share common physical infrastructure and benefit from a wide range of value added overlay services. We will share some of the key lessons we have learnt from the engagement and provide insight into the customer’s perspective.
Jeremy Wastie, Director, Updata Infrastructure
Eddie Cronie, Managing Director, Scottish Wide Area Network
2C Internet of Threats – electronic germ warfare
Recent years have seen an obvious evolution in the way services are delivered – no longer is it acceptable to wait for a letter, or send information to a customer by fax. Instead there is an expectation of instant availability of services ranging from tax returns to GP appointments, and the rise of internet enabled smart meters and other devices forming the Internet of Things. There are obvious benefits to this; cost efficiencies, improved customer satisfaction and retention and quicker and easier access to information. However it relies on trust, and where there is sensitive information stored or a mission critical service, there is someone who wants to steal it, exploit it, or take it out of service.
The ‘Internet of Threats’ has changed significantly – although script kiddies still exist, it has been added to with a commoditised business model and professional community who provide everything from malware campaigns with guaranteed infection rates and RoI models, to DDoS botnets for hire. To keep up with the complex and evolving threat landscape, a simple solution is needed – an architecture which can automatically adapt to new threats and dynamically share threat intelligence with all components. Please come and hear our session to find out more.
Paolo Rodrigues, Systems Engineering Director UK&I, Fortinet
13:00 – 13:45 Lunch and networking
13:45 – 14:25 Work sessions
3A Preventing growing, more complex cyber attacks around all NHS Networks
We will discuss how we see the range and level of threats change and increase within the NHS. Based om examples of recent NHS breaches and subsequent cost to re-mediate we will present how using cloud based cyber security tools can identify and stop the ever more malicious and aggressive threats that the NHS is facing.
Charles Milton, Area Director – UK & Ireland, Zscaler
3B Choice, competition and customer-centric services: how to maximise the HSCN opportunity
Preparing for the transition away from N3 is one thing, but taking full advantage of the move to HSCN is another. Choice will undoubtedly bring competition with potential for cost savings and greater commercial flexibility, but this doesn’t necessarily mean you’ll get the service experience you’ve been denied for so long. Interoperability, accountability and collaboration will be key for health and social care organisations to benefit from HSCN, so understanding the supplier marketplace is critical.
In this session we’ll look at the connectivity options available to you, as well as provide a framework for evaluating the marketplace. We’ll also use case study examples, such as Spire Healthcare, to demonstrate the advantages of choice and multi-vendor networking services.
Neal Harrison, Managing Director, Convergence Group
Mark Shaw, Senior Technical Architect, Spire Healthcare
14:35 – 15:15 Work session
4 Transition: SMEs a safe option
As you can tell from the earlier presentation summaries, a key topic that all suppliers are being asked about it the transition from N3 to HSCN. So why hang around to hear more about it from MLL? This presentation looks at what preparations and planning is being carried out by NHS Digital and suppliers like MLL Telecom in order to make sure that patient safety is not compromised during the transition.
MLL has been involved with HSCN Supplier engagement since the start and has the story of how and why. Ian has been involved in the specification and deployment of network services and change programmes as a customer at Hampshire County Council, a member of the PSN Programme team and most recently delivered network services to the Public Sector. He brings this insight to the presentation as he has witnessed the agility and flexibility that SMEs can offer in adapting and reacting to major new initiatives.
Particular emphasis will be on business and operational aspects surrounding the NOC and wider service management where SMEs are well suited to adapt and react to the challenges a new programme throws up.
15:15 – 15:45 Refreshments and networking
15:45 – 16:15 Panel debate, Q&A and Chair’s closing remarks
Ian Fishwick, CEO, AdEPT Telecom
Patrick Clark, HSCN Programme Director, NHS Digital
16:15 Conference close