The HSCN Summit 2017

The HSCN Summit 2017

Thursday 6th April 2017, QEII Centre, London SW1P 3EE

The HSCN Summit provides a unique opportunity for all those who are involved in the migration from N3 and for those who are charged with creating and developing better links and routes for information sharing. This is your chance to engage with many of the organisations that will be delivering the new HSCN services. Find out what your options are for migrating from N3, when you can move away from N3 and quiz the suppliers face to face on why their HSCN services deliver the best value for money.

We invite all those with an interest in and responsibility for migration to HSCN to join with 200 plus of their peers from all areas of public service.

Please note that HSCN will be of great importance to you if you are working in –
•    The NHS
•    Local Government
•    Pharmacies
•    Emergency Services

*DIRECTLY EMPLOYED PUBLIC SECTOR PERSONNEL MAY ATTEND FREE OF CHARGE*

*Attendance is free of charge only to delegates who work for a public sector organisation, such as central and local government, NHS, police and fire services, education, government agencies and NDPBs, also third sector organisations such as charities and housing associations

Event Information

Mobile technologies have the potential to free us from many of the constraints associated with the traditional, 20th century view of what work is and of course, where and how it can be carried out. Smart working while in many ways enabled by technology, is equally about creating a new sense of place and of the new workforce culture which will exist within and beyond that place. It is crucial to note that a central concern in all of this change is the health and wellbeing of the workforce.

Following on from the hugely successful The Way We Work series of conferences and once again featuring practical case studies and high level presentations, Smart Working 2017 will explore the positive interactions, interdependencies and examples of best practice that exist across all areas of public service in the new world of work.  Much of this activity is being driven by what some may call the perfect storm of budget cuts, workforce and service transformation, workforce and client expectation, and of course, technological advances.

Smart Working 2017 will also feature programmes such as Government Hubs, looking at their impact on the organisations and individuals that will use them and on the places these hubs will be sited in.

We invite you to join with circa 250 of your peers from across all areas of public service as we hear from senior level public sector strategists and operational experts plus representatives the most relevant and innovative private sector solution providers. Early booking is recommended to assure your place and to take advantage of the early bird prices currently available.

Conference Agenda

Thursday 6th April 2017, QEII Centre, London SW1P 3EE

09:30 – 11:00 Plenary Session

Phil Gibson, Chair, Innopsis

Patrick Clark, HSCN Programme Director, NHS Digital

HSCN update

Kate Gill, HSCN Architect, NHS Digital
Supplier compliance and mobilisation

Chris Brown, Programme Manager, HSCN Supplier Compliance and Mobilisation, NHS Digital
Pilots and early adopters

Ieuan Trigger, Category Director Network Services, Crown Commercial Service

Ian Fishwick, CEO, AdEPT Telecom, Telecoms Industry Representative on Cabinet Office SME Panel, Commercial Director, Innopsis
Given his three roles, Ian brings a unique perspective to his overview of the progress made by HSCN to date and some of the practical issues that we all face in rolling out the new HSCN network. He will give a brief introduction to the N3-HSCN Transition Workshops that will be hosted by AdEPT around the UK

Following a 30 minute refreshment break the day continues with a series of work sessions:

11:30 – 12:10 Work sessions

1A What is involved in the transition from N3 to HSCN?
When we talk to NHS customers across the UK and other potential users of the new HSCN network, the biggest single question is – what is involved in the transition from N3 to HSCN? In this session we will outline the key areas that will be discussed in detail in a series of N3-HSCN Transition workshops hosted by AdEPT across the UK.

We all know that N3 is old, slow and expensive. The time for theoretical discussions is over; let’s start talking about what we need to do next.

Ian Fishwick, CEO, AdEPT Telecom
Paul Mathews, AdEPT Telecom
Garry Drinkwater, AdEPT Telecom

1B How to take advantage of the new opportunities offered via the HSCN network

Organisations have various options for where to run workloads; on premise, co-lo, third party private cloud and public cloud services but in health and care, this choice is not straightforward. Compliance with information governance requirements is one factor. And there is a further challenge in the context of Sustainability and Transformation Plans (STPs), where there is a need to connect people from different organisations on disparate domains, who are using different systems across diverse locations.

In this session, we will look at how it is possible to connect securely via HSCN to both private and public cloud services such as Microsoft Azure and AWS, in order to promote collaboration, improve the patient experience and outcomes, and bring about cost savings through service reconfiguration.

Mark Hall, Director of Public Sector and Security Operations, Redcentric
Phil Moore, NHS Account Director, Redcentric

1C A catalogue of services to help with the integration of health and social care
Hear from Paul about the catalogue of products and services we’ll be launching as a Customer Network Service Provider. Paul will cover:

– Our ambition to offer a comprehensive set of market leading services that are easy to procure
– How these are already being used by health and social care organisations to improve service delivery

Paul Bean, Senior Consultant, BT

Linda Cairney, Director, Health International Market Development, BT
Simon Elliott, Business Manager, BT Business and Public Sector

12:20 – 13:00 Work sessions

2A HSCN explained – don’t lose the plot!
Are you feeling under pressure to respond to the transition to HSCN, but still unclear as to your next steps? Do you have questions on who will pay, how you will procure, when will it be ready and what you need to plan for the future? Are you feeling that your organisation is behind the curve? Are you aware of the benefits and opportunities HSCN provides for greater choice and flexibility, reduced cost and innovation? Worry no more. This session will take you on a journey by plotting the key steps to success and inspire you to consider your future roadmap.

Richard Barnes, Head of PSN and Central Government, Virgin Media Business
Keith Smith, Business Development Manager, Virgin Media Business

2B A pragmatic approach to HSCN connectivity – we’ve done this before…
Updata is in the vanguard of new HSCN suppliers. We will provide a pragmatic view of our journey to date: the challenges of accreditation, the approach to transitional and permanent peering arrangements, funding and the way we think the market wants to consume HSCN services. We will also reference our experience with NHS National Services Scotland and the Scottish Wide Area Network; SWAN is a great example of a shared network resource where both the NHS and Local Authorities can share common physical infrastructure and benefit from a wide range of value added overlay services. We will share some of the key lessons we have learnt from the engagement and provide insight into the customer’s perspective.

Jeremy Wastie, Director, Updata Infrastructure
Eddie Cronie, Managing Director, Scottish Wide Area Network

2C Internet of Threats – electronic germ warfare
Recent years have seen an obvious evolution in the way services are delivered – no longer is it acceptable to wait for a letter, or send information to a customer by fax.  Instead there is an expectation of instant availability of services ranging from tax returns to GP appointments, and the rise of internet enabled smart meters and other devices forming the Internet of Things. There are obvious benefits to this; cost efficiencies, improved customer satisfaction and retention and quicker and easier access to information.  However it relies on trust, and where there is sensitive information stored or a mission critical service, there is someone who wants to steal it, exploit it, or take it out of service.

The ‘Internet of Threats’ has changed significantly – although script kiddies still exist, it has been added to with a commoditised business model and professional community who provide everything from malware campaigns with guaranteed infection rates and RoI models, to DDoS botnets for hire. To keep up with the complex and evolving threat landscape, a simple solution is needed – an architecture which can automatically adapt to new threats and dynamically share threat intelligence with all components. Please come and hear our session to find out more.

Paolo Rodrigues, Systems Engineering Director UK&I, Fortinet

13:00 – 13:45 Lunch and networking

13:45 – 14:25 Work sessions

3A Preventing growing, more complex cyber attacks around all NHS Networks
We will discuss how we see the range and level of threats change and increase within the NHS. Based om examples of recent NHS breaches and subsequent cost to re-mediate we will present how using cloud based cyber security tools can identify and stop the ever more malicious and aggressive threats that the NHS is facing.

Charles Milton, Area Director – UK & Ireland, Zscaler

3B Choice, competition and customer-centric services: how to maximise the HSCN opportunity
Preparing for the transition away from N3 is one thing, but taking full advantage of the move to HSCN is another. Choice will undoubtedly bring competition with potential for cost savings and greater commercial flexibility, but this doesn’t necessarily mean you’ll get the service experience you’ve been denied for so long. Interoperability, accountability and collaboration will be key for health and social care organisations to benefit from HSCN, so understanding the supplier marketplace is critical.

In this session we’ll look at the connectivity options available to you, as well as provide a framework for evaluating the marketplace. We’ll also use case study examples, such as Spire Healthcare, to demonstrate the advantages of choice and multi-vendor networking services.

Neal Harrison, Managing Director, Convergence Group
Mark Shaw, Senior Technical Architect, Spire Healthcare

14:35 – 15:15 Work session

4 Transition: SMEs a safe option
As you can tell from the earlier presentation summaries, a key topic that all suppliers are being asked about it the transition from N3 to HSCN. So why hang around to hear more about it from MLL? This presentation looks at what preparations and planning is being carried out by NHS Digital and suppliers like MLL Telecom in order to make sure that patient safety is not compromised during the transition.

MLL has been involved with HSCN Supplier engagement since the start and has the story of how and why. Ian has been involved in the specification and deployment of network services and change programmes as a customer at Hampshire County Council, a member of the PSN Programme team and most recently delivered network services to the Public Sector. He brings this insight to the presentation as he has witnessed the agility and flexibility that SMEs can offer in adapting and reacting to major new initiatives.

Particular emphasis will be on business and operational aspects surrounding the NOC and wider service management where SMEs are well suited to adapt and react to the challenges a new programme throws up.

Ian Wilcox, Director, Health Sector, MLL Telecom

15:15 – 15:45 Refreshments and networking

15:45 – 16:15 Panel debate, Q&A and Chair’s closing remarks
Ian Fishwick, CEO, AdEPT Telecom
Patrick Clark, HSCN Programme Director, NHS Digital

Richard Barnes, Head of PSN and Central Government, Virgin Media Business

16:15 Conference close

Speakers

Thursday 6th April 2017, QEII Centre, London SW1P 3EE

Plenary Speakers

Phil Gibson

Phil Gibson, Chair, Innopsis

Phil Gibson is Chair of Innopsis, the Industry Association for companies that deliver networking solutions to the public sector.  He also heads up Avoca Associates, which specialises in service transformation solutions in the Public Sector. Prior to Avoca he headed up the Public Sector Business development team at Virgin Media Business. He has been involved with PSN since its inception, chairing the workstream that developed the operating model and the challenging governance processes that are needed to make it work.

Before Virgin he was Head of Strategic Business at Cable and Wireless Worldwide and Head of Local Government at Energis, where he created ‘Government Connect’ as a response to the need for better information sharing in the wake of the Victoria Climbié tragedy. Phil has also held senior positions at NextiraOne, Alcatel and BT where he began his career in engineering.

When not involved in his public sector interests Phil is happiest behind a welding mask, restoring classic Italian sports cars!

Chris Brown, Programme Manager, HSCN Supplier Compliance and Mobilisation, NHS Digital

Chris is an NHS Digital Programme Manager, leading on HSCN Supplier Compliance and Mobilisation. Chris has worked on both national NHS and Trust based projects, programmes and business transformation portfolios since joining NHS in 2005, having spent time working for NHS Digital’s predecessor organisations and NHS Blood and Transplant.

Kate Gill, HSCN Architect, NHS Digital

Patrick Clark, HSCN Programme Director, NHS Digital

Patrick is the Transformation Head for HSCN. He is an experienced stakeholder engagement and transformation lead who has delivered a broad range of major change programmes across Central and Local Government over the last 15 years.

Having left the Cabinet Office in Autumn 2014, Patrick joined the HSCIC Health and Social Care Network Programme to support a number of workstreams, including stakeholder and market engagement, communications, blueprint design and business case development.

Patrick lives in York with his family having previously lived in North London for many years.

Ian Fishwick

Ian Fishwick, CEO, AdEPT Telecom, Telecoms Industry Representative on Cabinet Office SME Panel, Commercial Director, Innopsis

Ian is the current UK (TMT magazine) and European (Corporate Vision magazine) Chief Executive of the Year. He represents the Telecoms industry on the Cabinet Office SME Panel; a group of business experts advising the Government how to achieve their target of 33% of public sector spend to be with SMEs by 2020.

In his role as Commercial Director of Innopsis Ian was the industry Chair of the HSCN Commercial and Governance Working Group. He is one of a small group of individuals who were instrumental in driving forward the HSCN programme.

Ieuan Trigger

Ieuan Trigger, Category Director Network Services, Crown Commercial Service

Ieuan is the Category Director for Network Services in the Crown Commercial Service (CCS), covering procurement and supply of Network Services for Government from WAN and Telephony to Unified Communications. He is also the CCS Technology Lead for the Ministry of Defence and Department of Health, including NHS Digital, as well as Strategic Suppliers to Government: Vodafone, Virgin Media and BT.

Ieuan has a background of over 20 years’ experience in Telecommunications with BT. He has led sales and delivery for UK System Integrators, turning round and running Managed Service businesses and setting up and procuring BT’s key technology supplier contracts for global multinational customers. He is a graduate of Kings College London and a Freeman of the City of London.

Work Session Speakers

Richard Barnes, Head of PSN and Central Government, Virgin Media Business

Head of PSN and Central Government, Richard’s role within Virgin Media Business is as varied as the disciplines within one of his favourite sports – mixed martial arts.

In the morning he could be influencing senior stakeholder relationships within the Cabinet Office. By the afternoon he might be supporting the development of some of the organisation’s most complex projects or leading strategic marketplace expansion.

Given his keen interest in all things economic, political and technological, he’s well suited to a role that encompasses Virgin Media Business’ most strategic public sector customers.

A keen sportsman, an aspiring football coach, and a self-proclaimed taxi driver to his children, it’s the calming, ethereal tones of Pink Floyd which are his first destination for much needed relaxation time.


Paul Bean, Senior Consultant, BT
Paul has worked for BT within its healthcare sector for 20 years. Initially working on messaging and EDI projects, but latterly focussed on its communications solutions for the sector. Unusually for BT Paul’s background is a health application on working on EPR development, diabetic registers and NHS Estate management.

Linda Cairney, Director, Health International Market Development, BT

Eddie Cronie, Managing Director, Scottish Wide Area Network

Starting his career as an engineering graduate with Scottish Power, Eddie has accumulated over 20 years’ experience within the Telecoms industry, through senior roles across Engineering, Operations and Sales with leading organisations such as THUS, Cable & Wireless and Vodafone.

Prior to SWAN, Eddie’s most recent roles were as Operations Director for THUS and Demon Internet and the Head of Public Sector Sales in Scotland for Vodafone. His primary objective for SWAN is to deliver an exemplar customer experience to the public sector that enables a powerful and compelling change to how public services are delivered to and consumed by all citizens across Scotland. 

Garry Drinkwater, AdEPT Telecom

Garry has over 25 year’s business experience working in IT, telecommunications and professional services within the UK and EMEA.

Garry has a strong record of delivering ICT transformation across both public and private sector enterprises to client satisfaction, budgets and timescales. Stand out projects include supporting the digital hospital transformation program for Kingston Hospital NHS Foundation.  Implementing mobile devices furthered its aims of digitizing paper records and using IT solutions to streamline and extend healthcare to the bedside.

Garry lead the IP infrastructure and networks teams to upgrade The Mid Yorkshire Hospitals NHS Trust hospital networks offering the potential to provide more flexible, interactive care and improved technological services for over 500,000 patients.

He is passionate about how IT and communications technologies, when deployed alongside adopted best practices across the NHS, can improve health outcomes, boost efficiency and give patients more of a say in how and when they are treated. 

Simon Elliott, Sales Business Manager, BT Business and Public Sector

Mark Hall, Director of Public Sector and Operations, Redcentric

Mark provides critical direction and leadership for our range of managed services and advanced software solutions into the public sector including the National Health Service and UK Central Government. He also oversees the security strategy of Redcentric ensuring that the company meets stringent compliance regulations to ensure data security for Redcentric’s customers. Mark is actively engaged with the Cabinet Office, NCSC (Part of GCHQ), PSN, Department of Health and NHS Digital (formerly HSCIC) and sits on several invitation-only steering committees.

Neal Harrison, Managing Director, Convergence Group

Neal has spent the last 20 years in the telecommunications industry, working for tier one providers, and running his own businesses. After two years with IBM, Neal setup a dot-com start-up backed by 3i. Two years later, Neal moved to international network operator, TeliaSonera. This position led Neal to start his second business venture, Convergence Group. His entrepreneurial instincts have driven Convergence Group to build an end-to-end networking service across the LAN & WAN, which competes on exceptional service delivery and strong customer relationships. As a fully accredited provider of the Public Sector Network (PSN), Convergence supports a number of healthcare organisations including University Hospital Southampton NHS Foundation Trust and University Hospital Coventry and Warwickshire NHS Trust.

Paul Mathews, AdEPT Telecom

Paul has over 15 years’ experience working at a senior level within IT infrastructure, data services, telecommunication, unified communication and SaaS. Paul has worked on both sides of the fence as a Network Engineer and as a facilitator of WAN and Infrastructure solutions.

Organisations Paul has worked with include the Department of Health, HMRC, the National Archives, ING Bank and BAA. Paul is very proactive and experienced in managing clients’ expectations, implementing large-scale roll-outs and providing ongoing support. He grew up in Australia where, prior to his career in data and communications, he served in the Armed Forces and went on to play rugby.

Charles Milton, Area Director – UK & Ireland, Zscaler
Charles Milton, Area Director for UK, Ireland, Middle East & Africa has been part of Zscaler Inc. since 2010 and has been instrumental in Zscaler’s rapid growth from market entrant to leading Cloud Security service. Charles previously managed the strategic Service Provider relationships that form the primary channel for Zscaler’s services before becoming Area Director in 2016 where he now manages a large team who are focused on the growth and continued success of the company. Charles has worked in Information Security for 14 years and previously managed the EMEA service provider team for Blue Coat Systems for 6 years.

Phil Moore, NHS Account Director, Redcentric
Phil Moore is Redcentric’s NHS Account Director, managing relationships into central NHS bodies. Phil Moore has 35 years’ technology and IT experience in technical, quality, consulting and commercial roles. He has worked in large multinationals, starts-ups and SMEs and has been on several industry bodies and committees. 

Paolo Rodrigues, Systems Engineering Director UK&I, Fortinet

Mark Shaw, Senior Technical Architect, Spire Healthcare

Keith Smith, Business Development Manager, Virgin Media Business
Public sector guru, part Business Development Manager, part techie, science fiction buff Keith focuses the bulk of his work on market place development. He does this by creating business opportunities that many, or indeed all sales and account managers, can utilise right across the sector. 

He also gets involved in the more complex customer specific opportunities, when he feels there is scope for wider business to be ‘unlocked’.

Vying for the position of ‘World’s Busiest Man’ Keith also volunteers much of his free time to event management conventions with proceeds usually going to charity. Indeed, in 2014 he took on the role of Tech Director to help run the World Science Fiction Convention in London which attracted an eye-popping 11,000 attendees.

A passion for film editing has also seen him produce videos used at public sector conferences where Virgin Media Business has presence. It seems hard to believe, but amongst such a packed schedule Keith still finds the time (just about) to pursue other interests such as motorsport, software development and politics.

Jeremy Wastie, Business Development Director, Updata Infrastructure
Jeremy has over 20 years’ experience in selling managed communications solutions in the UK, with an exclusive focus on the public sector market since 2006. He joined Updata in 2010 and has been part of the team building and growing complex regional network solutions across Local Government, particularly in the PSN and NHS markets. 

In his current role he is prioritising the new HSCN market as a gold plated opportunity to extend shared services, give the NHS choice and ensure that taxpayer’s money is being spent effectively.

Ian Wilcox, Director, Health Sector, MLL Telecom

Ian has worked as a supplier of systems and services to Local and Central Government for over 25 years and as a customer working for Hampshire County Council for 13 years.

Ian is leading MLL Telecom’s engagement with the Health community which has included an active role in the NHS Supplier Enagagment Programme to develop the standards for HSCN (Health and Social Care Network – replacement for N3).

Previously Ian worked for 2 years in the Cabinet Office PSN Programme Team representing Local Government issues on a day to day basis in developing the PSN model and presenting the PSN proposition at Local Government events and workshops.

At Hampshire County Council Ian was responsible for the creation of the Hampshire Public Services Network (HPSN), putting in place the partnership governance arrangements, recruiting members to the partnership and procuring a contract that was fit for purpose.  The HPSN2 was the first local government network to be PSN compliant.

During his time in industry Ian managed the delivery and support of systems and services to Central and Local Government and the armed forces including high assurance networks and multi-level secure systems.

Exhibitors and Supporters

Title Sponsors

AdEPT Telecom

General Sponsors

BT
Convergence Group
Exponential
Fortinet logo
MLL Telecom
Redcentric
Updata
VirgnMB

Hotels

Venue Information

You can plan your tube journey and buy travel cards online using the Transport for London website.

Westminster Station (0.1 miles)
Lines: Circle, District, Jubilee
Exit the station via Exit 6 through the underground tunnel towards Parliament Square. You will come to street level on Whitehall. Turn left into Parliament Square, cross the road ahead of you then turn right into Broad Sanctuary. The QEII Centre is on your right, directly opposite Westminster Abbey. (This is a step-free station.)

St James Park Station (0.1 miles)
Lines: Circle, District
Take the Broadway exit from the tube station and walk straight down Tothill Street. At the end of this street turn left and you will see the QEII Centre directly in front of you. (This is NOT a step-free station.)

Victoria Station (0.7 miles)
Lines: Circle, District, Victoria
Exit from the front of the station, turn right and walk down Victoria Street. At the end of Victoria Street is Broad Sanctuary, the QEII Centre is on the left, opposite Westminster Abbey. (This is NOT a step-free station.)
________________________________________
Getting here by bicycle
There are many cycle routes across Greater London. To plan the best route for you to get to The QEII Centre visit the Transport for London cycle website.
________________________________________
Getting here by bus
Buses 11,24,53,77a and 88 all stop at Parliament Square. The QEII Centre is just to the west of the square, directly opposite Westminster Abbey. To plan your bus route, use the Transport for Londonjourney planner.
________________________________________
Getting Here By Train
To plan your train journey to London you can use National Rail Enquiries.

There are three mainline rail stations within a mile of the QEII Centre. These are Charing Cross, Victoria and Waterloo. To plan your travel from the other mainline terminals in central London (St Pancras International, King’s Cross, Paddington, Liverpool Street, London Bridge) use the Transport for London journey planner.

Walking from Charing Cross (0.7 miles)
Exit the front of Charing Cross Station and turn left towards Trafalgar Square. Turn left down Whitehall and continue until Parliament Square. Follow Parliament Square around to the right and turn right onto Broad Sanctuary. The QEII Centre is on your right directly opposite Westminster Abbey.

Walking from Victoria (0.7 miles)
Exit the front of Victoria Station, walk across the bus stand area and turn right onto Victoria Street. Continue along Victoria Street until you reach Westminster Abbey. The QEII Centre is on your left, directly opposite the Abbey.

Walking from Waterloo (1 mile)
Exit the station onto York Road. Turn left and walk to the roundabout with County Hall Hotel on your right. Cross York Road and take Westminster Bridge Road on your right. Cross the bridge to Parliament Square and follow Parliament Square around to the right. Turn right onto Broad Sanctuary. The QEII Centre is on your right directly opposite Westminster Abbey.

________________________________________
Getting Here By Air

It will take you 45 minutes to an hour to reach The QEII Centre on public transport from any of London’s airports.

Travelling from Heathrow Airport
Approximate journey time: 1 hour
Take the tube to Green Park on the Piccadilly Line. Change to the Jubilee Line and stop at Westminster.
Alternatively take the Heathrow Express to Paddington, and then take the Circle Line tube to Westminster.

Travelling from Gatwick Airport
Approximate journey time: 45 minutes
Take the Gatwick Express to Victoria Railway Station. The QEII Centre is a 15-minute walk from Victoria via Victoria Street.

Travelling from Stansted Airport
Approximate journey time: 1 hour
Take the Stansted Express to Liverpool Street and then take the Circle Line tube to Westminster tube station.

Travelling from London City Airport
Approximate journey time: 45 minutes
Take the Jubilee Line from the airport to Westminster tube station.

Travelling from Luton Airport
Approximate journey time: 48 minutes
Take one of the special connecting buses from the airport to Luton rail station. Take one of the frequent trains to Kings Cross, and from here take the Circle Line tube to Westminster.
________________________________________
Getting Here By Road

Please be advised that it is quicker and easier to travel to The QEII Centre using public transport and that we are within the congestion charging zone.

Car Parking
The Q-Park Westminster car park is located just a short distance from The QEII Centre in Great College Street, SW1P 3RX. For more information about the car park please visit their website: www.q-park.co.uk.

Event Timetable

Thursday 6th April 2017, QEII Centre, London SW1P 3EE

08:30 – 09:30 Registration and refreshments

09:30 – 11:00 Plenary session

11:00 – 11:30 Refreshments and networking

11:30 – 12:10 Choice of 40 min work sessions

12:20 – 13:00 Choice of 40 min work sessions

13:00 – 13:45 Lunch and networking

13:45 – 14:25 Choice of 40 min work sessions

14:35 – 15:15 Plenary session

15:15 – 15:45 Refreshments and networking

15:45 – 16:15 Panel debate, Q&A and Chair’s closing remarks

16:15 – Conference close

Venue & Travel

QEII Centre, London

Broad Sanctuary Westminster London SW1P 3EE

Tel: 020 7798 4000
Fax:
E-mail: 
Website: http://www.qeiicentre.london/

QEIICC

QEII Centre is the largest dedicated conference and exhibition space in central London. The venue offers world class facilities for high profile conferences, conventions, exhibitions and corporate events with capacity of up to 2,500 – hosting over 400 national and international events a year.

Situated in the shadow of Big Ben and Westminster Abbey, the Centre is served by outstanding transport links providing easy access to everything London has to offer and is within an hour’s transfer from five international airports.

Travel

Getting here by tube

You can plan your tube journey and buy travel cards online using the Transport for London website.

Westminster Station (0.1 miles)
Lines: Circle, District, Jubilee
Exit the station via Exit 6 through the underground tunnel towards Parliament Square. You will come to street level on Whitehall. Turn left into Parliament Square, cross the road ahead of you then turn right into Broad Sanctuary. The QEII Centre is on your right, directly opposite Westminster Abbey. (This is a step-free station.)

St James Park Station (0.1 miles)
Lines: Circle, District
Take the Broadway exit from the tube station and walk straight down Tothill Street. At the end of this street turn left and you will see the QEII Centre directly in front of you. (This is NOT a step-free station.)

Victoria Station (0.7 miles)
Lines: Circle, District, Victoria
Exit from the front of the station, turn right and walk down Victoria Street. At the end of Victoria Street is Broad Sanctuary, the QEII Centre is on the left, opposite Westminster Abbey. (This is NOT a step-free station.)

Getting here by bicycle
There are many cycle routes across Greater London. To plan the best route for you to get to The QEII Centre visit the Transport for London cycle website.

Getting here by bus
Buses 11,24,53,77a and 88 all stop at Parliament Square. The QEII Centre is just to the west of the square, directly opposite Westminster Abbey. To plan your bus route, use the Transport for London journey planner.

Getting Here By Train
To plan your train journey to London you can use National Rail Enquiries.

There are three mainline rail stations within a mile of the QEII Centre. These are Charing Cross, Victoria and Waterloo. To plan your travel from the other mainline terminals in central London (St Pancras International, King’s Cross, Paddington, Liverpool Street, London Bridge) use the Transport for London journey planner.

Walking from Charing Cross (0.7 miles)
Exit the front of Charing Cross Station and turn left towards Trafalgar Square. Turn left down Whitehall and continue until Parliament Square. Follow Parliament Square around to the right and turn right onto Broad Sanctuary. The QEII Centre is on your right directly opposite Westminster Abbey.

Walking from Victoria (0.7 miles)
Exit the front of Victoria Station, walk across the bus stand area and turn right onto Victoria Street. Continue along Victoria Street until you reach Westminster Abbey. The QEII Centre is on your left, directly opposite the Abbey.

Walking from Waterloo (1 mile)
Exit the station onto York Road. Turn left and walk to the roundabout with County Hall Hotel on your right. Cross York Road and take Westminster Bridge Road on your right. Cross the bridge to Parliament Square and follow Parliament Square around to the right. Turn right onto Broad Sanctuary. The QEII Centre is on your right directly opposite Westminster Abbey.

Getting Here By Air

It will take you 45 minutes to an hour to reach The QEII Centre on public transport from any of London’s airports.

Travelling from Heathrow Airport
Approximate journey time: 1 hour
Take the tube to Green Park on the Piccadilly Line. Change to the Jubilee Line and stop at Westminster.
Alternatively take the Heathrow Express to Paddington, and then take the Circle Line tube to Westminster.

Travelling from Gatwick Airport
Approximate journey time: 45 minutes
Take the Gatwick Express to Victoria Railway Station. The QEII Centre is a 15-minute walk from Victoria via Victoria Street.

Travelling from Stansted Airport
Approximate journey time: 1 hour
Take the Stansted Express to Liverpool Street and then take the Circle Line tube to Westminster tube station.

Travelling from London City Airport
Approximate journey time: 45 minutes
Take the Jubilee Line from the airport to Westminster tube station.

Travelling from Luton Airport
Approximate journey time: 48 minutes
Take one of the special connecting buses from the airport to Luton rail station. Take one of the frequent trains to Kings Cross, and from here take the Circle Line tube to Westminster.

Getting Here By Road

Please be advised that it is quicker and easier to travel to The QEII Centre using public transport and that we are within the congestion charging zone.

Car Parking
The Q-Park Westminster car park is located just a short distance from The QEII Centre in Great College Street, SW1P 3RX. For more information about the car park please visit their website: www.q-park.co.uk.

Contact Us

Delegate Enquiries (Including Bookings)

Georgia Richardson
– 0161 482 7853
– grichardson@publicsectorconnect.org

Exhibition & Sponsorship Enquiries

Graham Rosen
– 0161 482 7858
– grosen@publicsectorconnect.org

Steve Mallinson
– 0161 482 7857
– smallinson@publicsectorconnect.org

Conference Logistics & Presentation Enquiries

Charis Rosen
– 0161 482 7855
– crosen@publicsectorconnect.org

Print Enquiries

Charis Rosen
– 0161 482 7855
– crosen@publicsectorconnect.org

Accounts

Georgia Richardson
– 0161 482 7853
– grichardson@publicsectorconnect.org

Address

Public Sector Connect Ltd
Lockside Mill
St Martins Road
Marple
Stockport
SK6 7BZ